Loading

Terms and Conditions

Last updated: 25 July 2026

These terms govern access to Quardlyn.co.uk, the Quardlyn mobile applications, member and agent dashboards, developer and CRM services, property tools, support services and related features (together, the Services).

1. About Quardlyn

The Services are operated by Quardlyn LTD, company number 16824752, registered in England and Wales. Our registered office is Office 5749, 182–184 High Street North, East Ham, London E6 2JA, United Kingdom. Contact: info@quardlyn.co.uk.

Quardlyn is a property portal and technology provider. Unless expressly stated, we are not the estate agent, letting agent, landlord, seller, developer, mortgage adviser, surveyor, conveyancer or other professional responsible for a listing or transaction.

2. Acceptance and eligibility

By using the Services you agree to these terms, our Privacy Policy and Cookie Policy. Accounts, agent services, subscriptions, payments, developer access and personal-data submissions are for persons aged 18 or over. Public property pages may be viewed without creating an account, but a person under 18 must not register, pay or submit personal information.

3. Property information and enquiries

Listings are supplied by agents, developers, landlords, owners, CRM providers and other third parties. They may change or be withdrawn without notice. Images, descriptions, dimensions, prices, availability, maps, valuations, school or area information and other material are for general guidance and must be independently verified before any decision or payment.

Quardlyn does not guarantee that a listing, advertiser, lead, valuation or third-party statement is accurate, complete, current or genuine. Contacting an advertiser authorises us to send the enquiry and supplied contact details to that advertiser or its authorised branch. Quardlyn does not negotiate or complete property transactions.

4. Accounts and security

You must provide accurate information, keep credentials confidential and promptly tell us about suspected unauthorised access. You are responsible for activity carried out through your account unless caused by our failure to use reasonable care. We may require verification, reset credentials, suspend access or restrict functionality to protect users and the Services.

5. Agent, developer and professional users

Professional users warrant that they are authorised to act for their business and to advertise every property submitted. Listings must concern genuine, currently available property; be accurate and lawful; use authorised photographs and content; identify location and material information fairly; and be updated or removed promptly when unavailable.

You must not duplicate listings, disguise fees, upload misleading prices, insert unauthorised contact details or links, infringe intellectual-property rights, discriminate unlawfully, or use the Services to publish illegal or unsafe material. You remain responsible for compliance with property, consumer, advertising, anti-money-laundering, sanctions, data-protection and professional rules applying to your activities.

6. Feeds, CRM, API and developer services

Authorised integrations may create, update and synchronise listings, enquiries and related records. You are responsible for credentials, authorised users, mapping rules, source data and permissions granted to connected providers. Credentials and tokens must not be shared or embedded in public code. We may apply rate limits, validation, certification, audit logging, sandbox restrictions and access suspension to protect the platform.

We do not guarantee uninterrupted import, export, webhook or synchronisation. Users must monitor reports and correct rejected or inaccurate data. Revoking an integration stops future access but may not automatically delete records already lawfully received by either party.

7. Leads and communications

We do not guarantee the number, quality or authenticity of enquiries. Professional users must handle leads securely, promptly and lawfully and must not sell or disclose them except as permitted by law and the person’s reasonable expectations. Marketing requires a valid legal basis and appropriate opt-out facilities.

8. Subscriptions, Direct Debit and card payments

Paid agent services, where selected, are billed at the price, frequency and terms shown before confirmation. Payments, Direct Debit mandates, card payments and payment recovery are processed by Stripe. Quardlyn does not store full card or bank-account details.

You authorise charges falling due under the selected plan. If payment fails, Stripe or Quardlyn may retry, request a different method, restrict paid features, suspend feeds or archive affected listings after applicable notices. Statutory rights and any mandatory refund rights are not affected. Unless a specific order states otherwise, cancellation stops renewal at the end of the paid period; fees already due remain payable.

9. Reviews and testimonials

Reviews and testimonials must reflect genuine experience. Fake reviews, concealed incentivised reviews, impersonation and misleading review presentation are prohibited. Any incentive must be disclosed and must not depend on a positive review. We may verify, moderate, reject or remove review content and keep proportionate records supporting authenticity.

10. Acceptable use

You must not hack, probe, overload, scrape contrary to instructions, bypass access controls, introduce malware, abuse another person, send spam, harvest data, reverse engineer protected components, or use the Services unlawfully. Reasonable public search-engine indexing and expressly authorised API use are not prohibited. We may block abusive automation and preserve evidence for security or legal purposes.

11. User content and intellectual property

You retain ownership of content you submit. You grant Quardlyn a worldwide, non-exclusive, royalty-free licence for the period reasonably necessary to host, copy, resize, format, distribute and display that content to operate, secure and promote the Services. You confirm that you have the necessary rights and permissions.

Quardlyn’s software, branding, databases, layout and original content are owned by or licensed to Quardlyn. Except as allowed by law, you may not copy, republish, sell or commercially exploit them without written permission.

12. Third-party services

The Services may link to or use services supplied by agents, Stripe, Google, Zoho, OVHcloud and other providers. Their own terms and privacy information may apply. Quardlyn is not responsible for an independent third party’s service, advice, availability or transaction.

13. Availability, changes and termination

We may maintain, improve, replace or withdraw features. We do not promise uninterrupted or error-free availability. We may suspend or terminate access for breach, non-payment, security risk, legal requirement or material harm, taking account of fairness and any applicable contractual or statutory rights.

14. Liability

Nothing excludes liability that cannot lawfully be excluded, including liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation. Subject to that, Quardlyn is not responsible for a property transaction, advertiser conduct, independent professional advice, or loss caused by reliance on unverified listing information.

For business users, to the fullest extent permitted by law, Quardlyn excludes implied warranties and liability for indirect or consequential loss, loss of profit, revenue, opportunity, goodwill or data. Any liability cap stated in a separate paid-service order also applies. Consumer statutory rights remain unaffected.

15. Law and changes

These terms are governed by English law. Consumers may bring proceedings in the courts available to them under applicable law; business disputes are subject to the courts of England and Wales. We may update these terms for legal, security, operational or service changes. Material changes will be notified where reasonably practicable.

Questions may be sent to info@quardlyn.co.uk.