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Privacy & account control

Delete your Quardlyn account

Request permanent deletion of your Quardlyn app account and the personal data associated with it. You do not need to sign in or reinstall the app.

Start an account deletion request

This page is for people who created a personal account in the Quardlyn app. Submit the request using the email address connected to your account so our support team can identify it and securely verify ownership.

Deletion is permanent. Once completed, you will lose access to the account and information that cannot be restored.

Data covered by your request

Subject to any lawful retention requirement, an approved deletion request covers account data associated with your Quardlyn app profile, including:

  • Profile details and account identifiers
  • Login credentials, sessions and app access tokens
  • Saved properties, saved searches and alerts
  • App preferences and account-linked activity
  • Other personal data linked only to the deleted account

What may be retained

Limited information may be retained where reasonably necessary for legal obligations, security, fraud prevention, dispute handling or enforcing our terms.

  • Only the minimum information required for that purpose
  • Restricted from ordinary account or personalisation use
  • Protected for the applicable retention period
  • Backup copies removed through the normal backup lifecycle

What happens next?

  1. Open the public support form using the button above.
  2. Enter the email used for your Quardlyn account and submit your request.
  3. Keep the secure ticket link provided after submission.
  4. Our team may ask for limited information to verify account ownership.
  5. We will confirm through the secure ticket when processing is complete.

Before you submit

  • Save anything you need before requesting deletion.
  • Do not include passwords or payment-card information.
  • Use the secure ticket link for every follow-up message.
  • If you can access the app, you may also use its account-deletion option.

For more information about how Quardlyn handles personal data, read our Privacy Policy.